Privacy Policy

Last updated: November 2026

Maax Electrical Services Inc. ("Maax Electrical", "we", "us") is a licensed electrical contractor based in Calgary, Alberta. This policy explains what we collect when you use maaxelectrical.ca, why we collect it, and the choices you have. It does not apply to the employee portal or to the online inventory, which are behind a sign-in and have their own notices.

1. Who we are (the data controller)

Maax Electrical Services Inc.
#6, 1435 40 Ave NE, Calgary, AB
Phone: 1 (403) 542-4705
Email: info@maaxelectrical.ca

2. What we collect

We keep this site simple, so the list is short:

• If you contact us. When you use the contact form, the quoting form, or call or email us, we receive the information you give us — typically your name, phone number, email address, and the details of the job you are asking about (for example a street address and a description of the work).
• Booking requests. Appointment requests through the booking form are passed to the office so a coordinator can confirm a date and time with you.
• Site browsing. Reading the public pages of this website does not require an account and does not collect personal information. Our web host records ordinary access logs (pages requested, IP address, date and time, browser type) for security and troubleshooting.

3. What we do not do

• We do not sell or rent your personal information to anyone.
• We do not run advertising or social-media tracking pixels on this site.
• We do not use cross-site profiling, and we do not allow advertising networks to follow you.
• We do not knowingly collect information from children under 13.

4. Why we use what we collect

• To answer your enquiry, prepare a quote, and book the work.
• To schedule crews and keep the job records the electrical code requires.
• To send service updates about work we quoted or completed for you.
• To keep the website secure (access logs, blocking of abusive bots).
• To meet our legal obligations as an Alberta employer and contractor (safety records, invoices, warranties).

5. Cookies and local storage on this site

Maaxelectrical.ca uses a very small number of cookies, and none of them are for advertising:

Item	Purpose	Life
Cookie consent choice	Remembers that you have acknowledged the cookie banner so it does not reappear on every page. Stored in your browser (localStorage) on this domain only.	12 months
Form preference	Remembers small conveniences on the quote and booking forms during your visits, such as the phone number you last typed in.	12 months
HttpOnly site cookie	Set only after you sign in to the employee portal or the inventory store, to keep you signed in while you work. It is deleted when you sign out and is never shared.	Until sign out or expiry

Because these items are limited to the ones listed above there is no "cookie wall", no tracking-based consent, and nothing to sync with an ad platform. You can clear any of them at any time from your browser settings. Disabling them changes nothing about the public pages of the site.

6. Third parties we rely on

• Web hosting and email. Our website and mail are hosted by a commercial provider on servers we administer. When you email us or submit a form, the message is stored there and handled by our office staff.
• Embedded maps. Some pages may show a Google Maps window so you can find our shop. Google may receive your IP address through that embed; you can avoid this by not interacting with the map.
• Employee records. Payroll-related tools used by staff only, and never on the public website.

7. How long we keep things

• Quote and enquiry emails: up to 24 months, or longer when the enquiry turns into a job.
• Job files (quotes, approvals, permits, invoices): kept for the period reasonable for an electrical contractor in Alberta, including warranty and code-requirement retention.
• Website access logs: 90 days or less.
• Your cookie consent choice: 12 months, after which the banner appears again so you can change your mind.

8. Your choices

At any time you can ask us to:

• tell you what information about you we hold;
• correct anything that is out of date or wrong;
• delete information we no longer need (except what the law requires us to keep, such as Electrical Permit records, invoices, and safety documentation);
• stop sending you service updates — just ask, and we will keep only what is needed for the work itself.

To make any of these requests, email info@maaxelectrical.ca or call 1 (403) 542-4705. We answer privacy requests within 30 days.

9. How we protect information

The site runs on HTTPS, access to our office systems is restricted by sign-in and two-step codes, job documents and photos are stored encrypted on our own computers, and only current Maax Electrical staff can open customer records. If something ever goes wrong and information is exposed, we will tell the people affected and, where required, report it to the Alberta Information and Privacy Commissioner.

10. Changes to this policy

If we add a form, a cookie, or a new way of using information, we will update this page and change the "Last updated" date. The version on this page is the version that applies.

11. Questions

Write to info@maaxelectrical.ca, call 1 (403) 542-4705 (Mon–Fri 8:00 – 17:00), or mail Maax Electrical Services Inc., #6, 1435 40 Ave NE, Calgary, AB. For further information about privacy rights in Alberta, you may also contact the Office of the Information and Privacy Commissioner of Alberta, 410 6th Ave SW, Calgary, AB, or visit oipc.ab.ca.